June 17, 2021

[ Divi ] Campaign for Employers

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Employer Support Commitment

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Gateway assists employers with recruitment, training and retention of workers from a ‘diversity group’ and assists with workforce sustainability.

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ABOUT

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Events

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Contribute

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Employer Support

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Gateway recognizes that our role in supporting employers with the recruitment, training and retention of workers from a ‘diversity group’ also assists with workforce sustainability. Canada is projected to lose over 25% of our workforce over the next 10-15 years. Workers will increasingly come from diversity groups and younger generations that are more invested in diversity and inclusion.

Gateway assists job-seekers with disability-based barriers to accessing employment. Research and experience shows that this specific diversity group helps employers improve their workplace diversity and inclusion capacity. Given the growing importance of employer skills and knowledge in this area, Gateway has designed its services to support job-seekers and employers equally and to offer a range of employer supports which build workplace inclusion and attract and retain diverse talent pools.

Disability is diversity – and it’s a type of diversity that teaches ‘how to include.’ Workplace Diversity and Inclusion isn’t just the ‘right thing to do’ it’s a sustainable workforce practice that builds your company’s performance. Source talent and increase your capacity to include all types of diversity and to leverage human capital for stronger, more engaged, sustainable workplaces. 

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Employer Service Standards

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In order to honour this commitment to employers and to ensure that the supports employers receive from us are of the highest quality, Gateway adheres to the following Employer Service Standards.

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Candidate Preparation:

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  1. Gateway staff are trained to be effective ‘workplace inclusion resources’ to employers,
  2. We explore and verify the skills, abilities, readiness, employment goals and job targets of candidates along with any accommodations or supports required to ensure success,
  3. Ensure that requisite resources are in place to effectively support the prospective candidate and employer with recruitment, onboarding and employment retention,
  4. Ensure that staff reflect collaborative ‘customer service’ values and etiquette with employers.

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Recruitment:

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  1. Become familiar with business’  personnel needs, operations and work culture,
  2. Provide resources and accurate information to assist employers with inclusive recruitment,
  3. Facilitate ‘talent-matching’ – bringing the best candidate forward for the specific workplace,
  4. Assist employers with interviews in terms of communication accommodation and facilitating information exchange, as per the employers’ and candidates’ needs and wishes.

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Onboarding:

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  1. Provide detailed information to the employer about the range and scope of services available,
  2. Verify and document the job description, performance and workplace culture expectations,
  3. Support the employee to understand and meet performance and culture expectations,  
  4. Assist with the identification and engagement of mentors and natural supports,
  5. Augment (where required) the employer’s usual training and orientation processes,
  6. Consult / advise around reasonable accommodation where required and ensure documentation.

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Engagement & Retention:

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  1. Clearly communicate our role in supporting employee retention and inclusion, 
  2. Document the employer’s service expectations with reference to specific resources, coaching and the amount and type of contact available
  3. Engage in regular discussions with employers to assess satisfaction, success and challenges,
  4. Engage directly (when required or requested) to assist with training or other interventions,
  5. Advocate and help facilitate resolution around performance or interactional concerns,
  6. Remain accessible and responsive to employers.

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Employer Services

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The workload associated with the development and maintenance of an engaged and inclusive workplace can be daunting – and is often lost or deferred in the face of pressing operational needs. The Gateway Team has been supporting employers with recruitment, onboarding, orientation, engagement and retention tools, resources and coaching for many years and can assist employers with this work.     

Gateway specializes in the what, why – and most importantly – how of workplace diversity and inclusion. Gateway offers the following Workplace Inclusion Supports and Services free of charge to businesses who employ Gateway candidates.

  • Workplace Equity, Diversity and Inclusion Workshops
  • Workplace Accommodation Policy and Planning
  • New Employee Training Plans
  • Job Analyses and Job Description Development
  • Designing Performance Evaluation / Stay Interviews
  • Performance Improvement Plans
  • Workplace Culture / Employee Engagement Assessment and Support*
  • Employment Legislation Compliance Support (Workplace Harassment Policy and Framework)*
  • Accessible Canada Legislation Compliance Support (Policy and Framework)*

*Resources, policy templates and overview presentation are free. Process coaching is fee-for-service.

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Learn more about our candidates and success stories.

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