They Are Already in Your Workplace

by Eve Aboka

“We have never hired anyone with a disability.”

I hear this sentence often, usually offered with confidence, sometimes with a note of apology, and almost always as if it settles the matter. It does not. In my years advising employers on disability inclusion, I have come to see this statement not as a fact, but as an assumption built on a narrow and outdated picture of what disability looks like.

Let me offer a reframe. You almost certainly already employ people with disabilities. You simply do not know it, because most disabilities are invisible, undisclosed, or both. 

 

The numbers tell a different story

• In 2022, 27% of Canadians aged 15 and older, roughly 8 million people, reported living with one or more disabilities that affect their daily activities, up from 22% in 2017 (Statistics Canada, 2023).

• Among working-age adults aged 25 to 64, the rate rose from 20% to 24% over that same period, driven largely by mental health-related disability, now the fastest-growing category and the most common type reported among youth (Statistics Canada, 2023).

• Pain-related, learning, and flexibility-related disabilities also feature heavily among working adults (Statistics Canada, 2024).

These are not people waiting somewhere outside your organization for a special hiring initiative to reach them. Statistically, they are already on your team.

• They are the employee managing chronic migraines quietly through the workday.

• They are the high performer whose anxiety disorder has never come up in a performance review.

• They are the warehouse associate with a learning disability who has built workarounds nobody noticed.

A Deaf Latina Puerto Rican woman communicates in American Sign Language to a white hard of hearing man sitting across from her at a conference room table. The Deaf woman has long deep brown hair and is wearing a striped business shirt and hoop earrings. An African American man with olive and porcelain skin, Non-Segmental Vitiligo, and brown barrel-twist dreadlocks, is seated next to her, looking at the Deaf woman with focus. A caucasian woman with long straight brown hair wearing business attire stands next to her holding a notebook and pen. A laptop, business planning documents, a cup of pens, a set of coasters, and a potted plant are on the conference room table.

Why the objection persists

    The “we have never hired anyone with a disability” objection usually rests on one flawed premise: that disability must be visible, declared, and documented to count. But disclosure is a choice, not an obligation, and many employees have entirely reasonable reasons not to disclose in workplaces where they are unsure how that information will be received. The absence of disclosure is not evidence of absence. It is often evidence of a culture that has not yet earned trust. 

    This is precisely the insight behind organizations such as Gateway Association, whose job seeker support does not require proof of disability at all. Participation is based on self-disclosure, because the challenge a person experiences is real whether or not it comes with a diagnostic letter (Gateway Association, 2026). Employers seeking to build genuinely inclusive workplaces would do well to adopt the same posture: build systems that welcome disclosure rather than demand it as a precondition for support. 

    From objection to opportunity 

    So what should an employer do with this reframe? 

    • Start by examining your workplace culture, not your hiring pipeline.

    • Ask whether your policies, benefits conversations, and everyday language make disclosure feel safe.

    • Build flexible accommodation pathways before someone asks for one.

    • Partner with organizations like Gateway Association, whose job seeker and employer support services are designed precisely to help employers move from uncertainty to confident, inclusive practice.

    The employers who tell me “we have never hired anyone with a disability” are rarely resistant. They are simply working from an incomplete picture. Once that picture is corrected, the conversation changes entirely, from whether to include people with disabilities, to how to build a workplace where the people already there can thrive openly. 

    They are already in your workplace. The only question is whether your workplace is ready to see them.

    We have partnered with over 400 employers in Alberta and can support you in hiring inclusively. We match you with qualified people living with a disability, support the hire, and stay available afterward. All of it free to businesses that hire Gateway candidates.

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    We match you with qualified people living with a disability, support the hire, and stay available afterward. All of it free to businesses that hire Gateway candidates.